Last Updated on February 6, 2026 by Damien Hurwitz
In the competitive world of e-commerce, building customer trust and fostering long-term relationships are essential for sustained growth. Loyalty and review platforms play a crucial role in helping brands enhance credibility, drive repeat purchases, and create a seamless shopping experience. Whether you’re looking to collect and showcase customer feedback or implement a rewards program that keeps shoppers coming back, choosing the right platform can make all the difference. In this guide, we break down the best loyalty and review platforms for e-commerce in 2025, highlighting their key features, integrations, and unique selling points to help you find the perfect fit for your business.
Review Platforms
Judge.me
Brief Overview: Judge.me is a cost-effective review platform that helps businesses collect and display customer reviews to build trust and increase conversions.
Top Stats: Used by 400,000+ stores; over 40 million reviews collected; integrates with Shopify, WooCommerce, and BigCommerce.
Features and USPs: Photo and video reviews, Q&A section, rich snippets for SEO, automated email review requests, multi-language support.
Loox
Brief Overview: Loox is a visually-driven review and loyalty platform focused on photo and video-based social proof.
Top Stats: Trusted by 100,000+ Shopify stores; generates millions of photo and video reviews monthly.
Features and USPs: Visual-first reviews, referral and loyalty programs, automatic review request emails, incentivized reviews, AI-powered review generation.
Stamped
Brief Overview: Stamped helps brands collect and showcase authentic customer reviews and UGC to drive conversions.
Top Stats: Used by 45,000+ brands; collected over 40 million reviews; integrates with Shopify, BigCommerce, and WooCommerce.
Features and USPs: Photo/video reviews, NPS surveys, AI-powered sentiment analysis, Q&A, loyalty and rewards program.
TrustPilot
Brief Overview: A global review platform that enables consumers to leave feedback about businesses and products.
Top Stats: Over 213 million reviews; 1 million+ new reviews posted monthly; used by brands like Samsung, Huel, and Just Eat.
Features and USPs: Public and transparent review system, business verification, SEO-friendly review widgets, Google Seller Ratings integration.
Okendo
Brief Overview: Okendo specializes in high-quality, brand-enhancing customer reviews with advanced personalization.
Top Stats: Used by 5,000+ brands including SKIMS, Knix, and Buck Mason.
Features and USPs: Attribute-based reviews, UGC integration, personalization, loyalty integration, AI-powered insights.
Trustoo
Brief Overview: Trustoo is an easy-to-use review platform that helps e-commerce brands gather social proof to increase trust and conversions.
Top Stats: 100,000+ businesses use Trustoo; integrates with Shopify and major e-commerce platforms.
Features and USPs: Verified reviews, import existing reviews, customizable widgets, Google Shopping integration.
Reviews.io
Brief Overview: Reviews.io provides verified product and company reviews to build brand credibility.
Top Stats: Used by 8,000+ brands; generates over 4 million reviews per month.
Features and USPs: Google, Facebook, and Trustpilot integration, video reviews, in-depth analytics, SMS review collection.
Growave
Brief Overview: Growave is an all-in-one e-commerce marketing platform with review, loyalty, and referral solutions.
Top Stats: Used by 13,000+ brands; integrates seamlessly with Shopify.
Features and USPs: Loyalty program, wishlist feature, product reviews, Instagram UGC, referral program.
Fera
Brief Overview: Fera is a flexible and easy-to-use review platform focused on automation and AI-powered social proof.
Top Stats: Trusted by over 10,000 businesses.
Features and USPs: AI-driven review requests, photo/video UGC, incentives for social proof, auto-publish settings.
Opinew
Brief Overview: Opinew helps e-commerce brands collect, import, and display product reviews to boost credibility.
Top Stats: Over 5,000 brands use Opinew; integrates with Shopify and other platforms.
Features and USPs: AI-imported reviews, customizable widgets, photo/video review capabilities, Google Shopping integration.
Loyalty Platforms
LoyaltyLion
Brief Overview: LoyaltyLion is a powerful loyalty and retention platform that helps e-commerce brands drive repeat purchases.
Top Stats: Used by over 10,000 businesses worldwide.
Features and USPs: Customizable rewards programs, VIP tiers, referrals, analytics dashboard, integrates with major e-commerce platforms.
Smile.io
Brief Overview: Smile.io provides an easy-to-use loyalty and rewards program for e-commerce brands.
Top Stats: Over 100,000 brands use Smile.io; billions of rewards points distributed.
Features and USPs: Points-based rewards, referral programs, VIP tiers, Shopify, BigCommerce, and WooCommerce integration.
Joy
Brief Overview: Joy is a loyalty platform designed to increase customer retention through easy-to-set-up rewards programs.
Top Stats: Popular among Shopify merchants with thousands of active users.
Features and USPs: One-click setup, customizable rewards, email notifications, automatic discount application.
Loloyal
Brief Overview: Loloyal provides an intuitive loyalty and referral program to help e-commerce brands boost customer retention.
Top Stats: Used by thousands of Shopify stores.
Features and USPs: Points-based rewards, referral tracking, advanced customization, multi-tier loyalty levels.
Rivo
Brief Overview: Rivo is a customer retention platform offering loyalty, reviews, and referrals.
Top Stats: 10,000+ Shopify brands use Rivo.
Features and USPs: Customizable points system, referral rewards, VIP tiers, SMS/email automation.
BON Loyalty
Brief Overview: BON Loyalty is an all-in-one loyalty solution helping brands build strong customer relationships.
Top Stats: 5,000+ Shopify stores actively use BON Loyalty.
Features and USPs: Multi-tier rewards, referral system, VIP loyalty programs, email automation.
Bloop
Brief Overview: Bloop is an emerging loyalty platform focused on customer engagement and retention.
Top Stats: Growing user base among Shopify merchants.
Features and USPs: Points-based system, referral tracking, gamified rewards, seamless Shopify integration.
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